W. Edwards Deming
W. Edwards Deming was a pioneering American statistician, professor, author, lecturer, and management consultant widely recognized for his work in quality management and process improvement. His profound influence stemmed from his advocacy for statistical methods and a systemic approach to…
Key facts
- Role
- Statistician, Professor, Management Consultant, Author
- Nationality
- American
- Born
- 1900
- Died
- 1993
Notable quotes
A bad system will beat a good person every time.
It is not enough to do your best; you must know what to do, and then do your best.
Profit in business comes from repeat customers, customers that boast about your product or service, and that bring friends with them.
Learning is not compulsory... neither is survival.
If you can't describe what you are doing as a process, you don't know what you're doing.
Quality is everyone's responsibility.